medilogic Service

Service at delivery

Located in Europe delivery and installation of the system and teach in at your place is included.
We have several interfaces to CAD-milling-systems and customer databases.
If you like to save your medilogic measuremts in your own network, we are happy to arrange you wishes with the installation.

Service for our medilogic customers

As satisfaction of our customers is one thing that is of big importance for us, we try to give our best to support you in all your questions and problems.

Hotline +49 30 / 6330 6340

There are no additional costs to the call rate for the medilogic support. Our engieers and developers give support in using the system and your questions about handling and more.

Remote maintenance

For questions of high complexity, we give support directly via remote maintenance on your computer.


Additional to the legal period of warranty of two years given by the manufacturer for defects caused on nonconforming materials or nonconforming converting, we give a one year additional EU vendor guarantee (exept horse saddle measurement).

Guarantee maintenance

We offer the calibration and check of your foot pressure measurement system after the first year for free.
Also included is the update of the medilogic software.

Service contract

To keep your system up to date, we offer a cost-efficient contract for maintenance and repair after the 2nd year of delivery ( including calibration & calibration certificate according DIN EN ISO 13485, working hour in case of repair and software update).

medilogic intern for our customers with service contract

In our homepage area “medilogic intern”, our customers with service contract get a login and the option for downloading the medilogic software and etc..

Cookie Preference

Please select an option. You can find more information about the consequences of your choice at Help. Datenschutz | Impressum

Select an option to continue

Your selection was saved!

More information


To continue, you must make a cookie selection. Below is an explanation of the different options and their meaning.

  • Accept all cookies:
    All cookies such as tracking and analytics cookies.
  • Reject all cookies:
    No cookies except for those necessary for technical reasons are set. Borlabs Cookie already set a necessary cookie.

You can change your cookie setting here anytime: Datenschutz. Impressum